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Sofas Tables and More offers express in-home delivery. Our professionally trained delivery personnel will set up your merchandise in your home as well as remove all packaging materials. Prior to your delivery, you will be provided with an approximate 4 hour time window in which the drivers will arrive. Please keep in mind that we do a high volume of deliveries every day and for this reason we are unable to request any specific times, no exceptions. For your convenience, you may provide us with a call-ahead number and our drivers will contact you when they are on their way. To serve you more effectively, our store and office personnel maintain close contact with the drivers throughout the day via cell phone. Please understand that some circumstances are beyond our control which may cause unforeseen delays, and we will do our best to keep you informed when these situations do arise. In order to provide you with the best possible service, we ask that you follow the guidelines below:
Please check your invoice for accuracy. It is essential that your address and phone numbers are correct. We appreciate directions, especially if your home is difficult to find. If you need to make changes or would like to provide directions, please contact no less than 24 hours prior to delivery.
Please make sure someone 18 years of age or older is at home to accept your delivery.
Make sure the truck can get as close to your home as possible. If necessary, please park your car on the street to allow our truck to get into your driveway.
Please have all sidewalks, stairs, and hallways cleared of obstruction and debris.
Please have any rooms cleared of old furniture where the new furniture may be going. Our drivers will not be responsible for moving existing furniture.
If you are not available during our regular scheduled delivery times you can choose a specific delivery day. Because this is out of our regular delivery route and schedule there is a flat rate of $250.00.
Please advise us of any upstairs delivery at the time of order or as soon as possible. There will be an additional charge for upstairs delivery of $ 69 in addition to the in-home delivery rate quoted.
It is the customers responsibility to measure and insure that furniture will fit prior to delivery. If furniture does not fit, we will not be responsible and balance in full must be paid. If furniture needs to be taken back because you are not home or did not fit, you will be charged a second delivery fee, no exceptions.
Our drivers do their best to insure the greatest care is taken during the delivery of your furniture. We are not responsible for any dings or scratches to walls or floors. If you do not agree with this, please let us know and we can arrange for a drop-off outside of your home and you can arrange to bring furniture inside.
Paying attention to these details will insure a speedy delivery.
We’re excited for you to get your new furniture!